Pgsoft BD — Terms & Conditions Fully in Bangla

These Terms and Conditions constitute a legal agreement between pgsoft BD and its users. By accessing the pgsoft BD website or mobile app, you are deemed to have accepted and agreed to these terms.

Pgsoft BD is an internationally licensed online gaming and betting platform. We believe transparency and fairness are the foundation of a great gaming environment — which is why all our rules are written in plain English, so every user can understand them with ease.

Pgsoft BD reserves the right to update these Terms and Conditions at any time. Users will be notified of any changes via their registered email or app notification.

Accurate and truthful information is required when registering on pgsoft BD. Accounts created with false or incorrect details may be suspended and any accumulated balance forfeited at pgsoft BD's discretion.

Each individual may only hold one account. If multiple accounts are found linked to the same person — by name, address, phone number, or banking details — this will be considered a violation of our terms.

• Provide your correct name, mobile number, and email at the time of registration.
• Provide your National ID or passport number accurately.
• Keep your password strong and never share it with anyone.
• If you lose access to your login credentials, contact support immediately.

Pgsoft BD will never ask for your password or OTP over the phone or by email. Any such request should be treated as a potential scam.

You must be at least 18 years old to play on pgsoft BD. This is a strict requirement. If a minor registers using false information and this is later verified, all winnings and account balance will be forfeited.

Pgsoft BD may request a National ID, passport, or birth certificate at any time for age verification purposes. Withdrawals may be temporarily held until verification is complete.

Pgsoft BD currently supports deposits and withdrawals via bKash, Nagad, Rocket, and direct bank transfer. The minimum deposit amount is ৳500 BDT and the minimum withdrawal is ৳1,000 BDT.

• After a deposit, your balance is typically updated within 1–5 minutes.
• Withdrawals are typically processed within 15–30 minutes.
• The daily withdrawal limit is up to ৳200,000 BDT (higher limits may apply for verified accounts).
• Only payment methods registered in your own name may be used on your account.
• Using third-party payment methods is strictly prohibited.

If money laundering or suspicious financial activity is detected, pgsoft BD reserves the right to freeze the transaction and report it to the relevant authorities.

Pgsoft BD regularly offers welcome bonuses, reload bonuses, cashback, and free spins. However, each bonus comes with specific wagering requirements — winnings from bonuses cannot be withdrawn until these conditions are met.

• The welcome bonus is available to first-time depositors only.
• Bonus claims must be submitted within the specified time window.
• Bonus wagering requirements typically range from 20x to 40x.
• You cannot stack more than one bonus from the same promotion at the same time.
• Transferring bonus balance to another account is strictly prohibited.
• Pgsoft BD reserves the right to cancel any bonus under special circumstances.

Full bonus terms are available on the relevant promotion page. Please read them carefully before participating in any promotion.

All games on pgsoft BD use RNG (Random Number Generator) technology, ensuring that every game outcome is completely random and not predetermined for any party. The system is regularly audited by independent international firms.

In Sports Betting, odds for every bet are determined in real time. Once a bet is accepted, the odds will not change. However, if a bet is accepted at incorrect odds due to a technical error, pgsoft BD reserves the right to void it.

• If a live game connection drops due to internet issues, the game result will be determined based on the server record.
• If a technical error is detected during a game, pgsoft BD reserves the right to void that round and refund the bet amount.
• If an auto cash-out is set in a crash game, it will be executed according to the server record.

The following activities are strictly prohibited on pgsoft BD and will result in permanent account closure:

• Creating multiple accounts to claim bonus benefits.
• Using bots or automated software to play games.
• Exploiting game vulnerabilities or bugs for unfair advantage.
• Attempting to access another user's account or steal their information.
• Any attempt to fix matches or manipulate outcomes.
• Using the platform for money laundering or any illegal financial activity.
• Threatening, harassing, or deceiving other users.

Pgsoft BD may suspend or permanently close any account for the following reasons:

• Violation of the Terms & Conditions.
• Failure to complete KYC (Know Your Customer) verification.
• Suspicious financial activity.
• Accounts inactive for an extended period (12 months or more).
• At the user's own request (self-exclusion).

Before closing an account, pgsoft BD will generally notify the user and provide a reason. However, in cases of fraud, the account may be closed without prior notice.

If you wish to close your account, please notify our support team. Any valid balance will be returned subject to the applicable terms and conditions.

Pgsoft BD is committed to protecting your personal data. We use SSL encryption and your information is never sold to third parties. For full details on how your data is used, please visit our Privacy Policy page.

• Your information will only be used to provide services, ensure security, and meet legal obligations.
• You can opt out of marketing emails or SMS at any time.
• Requests to update or delete your personal information can be submitted through our support team.

Pgsoft BD believes gaming should be entertainment — not a financial solution. We want every user to play for fun within their means. To support this, pgsoft BD has put in place a number of protective measures.

• Deposit Limit: Daily, weekly, or monthly deposit limits can be set.
• Session Limits: You can set a time limit on how long you play in a single session.
• Cooling-Off Period: You can take a break from gaming for anywhere between 24 hours and 7 days.
• Self-Exclusion: You can self-exclude for anywhere from 6 months to permanently.
• Reality Check: You'll receive periodic reminders showing how long you've been playing.

If you have a concern or complaint, please reach out to pgsoft BD's support team first. We take all complaints seriously and aim to respond within 48 hours.

• Use live chat or email to submit a complaint.
• Attach any relevant screenshots or information to support your complaint.
• If you are not satisfied with the support team's response, request to escalate the matter to a manager.

If pgsoft BD's decision is not considered final, disputes may be referred to international gaming arbitration. Contact our support team for details on this process.

Pgsoft BD reserves the right to modify, add to, or revise these Terms & Conditions at any time. For significant changes, users will be notified at least 7 days in advance. Minor changes may take effect immediately.

Continued use of pgsoft BD after any changes take effect will be considered acceptance of the updated terms.

For any questions about these Terms & Conditions or pgsoft BD's services, please visit our FAQ Page or contact our support team directly.